# Channels

Channels bring [GitBook Assistant](https://gitbook-v2-2r744sj4m-gitbook.vercel.app/url/gitbook.com/docs/ai-and-search/gitbook-ai-assistant) and [GitBook Agent](https://gitbook-v2-2r744sj4m-gitbook.vercel.app/url/gitbook.com/docs/gitbook-agent/what-is-gitbook-agent)  into the tools your team already uses. Once connected, your team can mention `@GitBook` in Slack, GitHub, or Linear to ask questions, open change requests, and keep your docs up to date — without leaving their existing workflow.

When you add a channel, you choose how GitBook shows up in that tool. Each configuration runs in one of two modes:

**Support agent:** GitBook Assistant answers questions from your team or visitors directly in the channel. Ask a question, get an answer pulled from your docs.

**Collaborator:** GitBook Agent joins as a teammate. Mention `@GitBook` to open change requests, request edits, or keep your docs in sync with what's happening in that tool. When Agent creates a change request from a channel, it automatically links it to the originating thread, issue, or pull request.

You can run multiple configurations per channel — for example, Support Agent mode for one customer-facing Slack channel, and Collaborator mode in another channel for your docs team.

To add a channel, open your site’s **Settings** and click on **Channels**.

<figure><img src="https://1050631731-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FNkEGS7hzeqa35sMXQZ4X%2Fuploads%2FGr9TnzzkoOqrUnzWvQ7f%2FScreenshot%202026-04-29%20at%201.44.24%E2%80%AFPM.png?alt=media&#x26;token=81628b16-a9cc-42a1-bdf7-5a0eff1ce19c" alt=""><figcaption></figcaption></figure>

### Available channels

<table data-view="cards"><thead><tr><th></th><th><select><option value="mjZVekTsgGQo" label="In progress" color="blue"></option><option value="exlMMXLVjkth" label="Planned" color="blue"></option><option value="WK4vEyJjJM8h" label="Available" color="blue"></option></select></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Slack</strong></td><td><span data-option="WK4vEyJjJM8h">Available</span></td><td></td><td></td></tr><tr><td><strong>Linear</strong></td><td><span data-option="WK4vEyJjJM8h">Available</span></td><td></td><td></td></tr><tr><td><strong>GitHub</strong></td><td><span data-option="WK4vEyJjJM8h">Available</span></td><td></td><td></td></tr></tbody></table>

### Coming soon

We’re working on adding more channels. View the progress of each integration below.

<table data-view="cards"><thead><tr><th></th><th><select><option value="mjZVekTsgGQo" label="In progress" color="blue"></option><option value="exlMMXLVjkth" label="Planned" color="blue"></option><option value="WK4vEyJjJM8h" label="Available" color="blue"></option></select></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Discord</strong></td><td><span data-option="exlMMXLVjkth">Planned</span></td><td></td><td></td></tr><tr><td><strong>Intercom</strong></td><td><span data-option="exlMMXLVjkth">Planned</span></td><td></td><td></td></tr><tr><td><strong>Microsoft Teams</strong></td><td><span data-option="exlMMXLVjkth">Planned</span></td><td></td><td></td></tr><tr><td><strong>Google Chat</strong></td><td><span data-option="exlMMXLVjkth">Planned</span></td><td></td><td></td></tr><tr><td><strong>Request a channel</strong></td><td></td><td><i class="fa-arrow-up-right-from-square">:arrow-up-right-from-square:</i></td><td><a href="https://github.com/orgs/GitbookIO/discussions/new?category=feature-requests">https://github.com/orgs/GitbookIO/discussions/new?category=feature-requests</a></td></tr></tbody></table>
